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Hire Locally and Save!!

Deal direct with local contractors and you'll be saving money, headaches and supporting your community! In the window and siding business there are many regional and national sales outfits that want your business and spend a lot of money on advertising and commissions to try to earn it. Of course they have to make money in the end so how do they do it? They make you pay for it! You'll pay as much as 50% more on remodeling jobs through a large company that uses commissioned sales people than you would if you hired a local owner operated outfit. But that's not all! You will also find these salespeople to be frustrating and pushy. Their objective is not to educate you, as you may find with a local expert, but to close the deal at any cost! There tactics are always the same, as you can read in the example below.

Here's just one excerpt from complaintsboard.com regarding a homeowner's experience with a large regional remodeling company:

I was approached in my front yard by a very nice young guy with a company polo shirt and clipboard. He told me that they had done some work in the neighborhood and asked me if I wanted a free estimate for new windows. I said sure, not knowing what I was getting into. He placed me on the phone with a company rep who scheduled an appointment the following evening for 7:30pm. The salesman arrived and unpacked a variety of equipment and launched into a 2 hour long (literally 2 hours) sales pitch. I interjected several times asking him to get to the point, we had a long day, had not eaten dinner yet, etc., but there was no deterring this guy from the obvious script that the company gave him. After an eternity when he finally got to their numbers, the prices were astronomical. We turned him down, at which point he suddenly came up with several discounts that he could apply, including a low rate that only applied if we committed that night. I asked him to leave us with the estimate and we would be in touch. He replied that he could not leave a written estimate, as it was against company policy. Also I wanted to know where the alleged recent work in our neighborhood was done so I could take a look. Of course he could not tell me, and I now suspect that was also a lie.

DO NOT LET THESE PEOPLE IN YOUR HOUSE. THEY WILL STAY FOR 2 HOURS WITH A BAG OF TRICKS. ANY COMPANY THAT PROMISES YOU A FREE ESTIMATE BUT THEN WILL NOT GIVE IT IN WRITING, PLUS HAS A LOWER PRICE THAT ONLY APPLIES IF YOU COMMIT THAT NIGHT IS SHADY, SHADY, SHADY.

So let's evaluate how it really works with these types of companies.

1. Represent an inferior product that is exclusive to your company so it is very hard to compare to other similar products.
2. Put together a sales presentation that implies your product is far better than your competitors, when in reality it can't be because they need to make a lot of money on it which means they are buying the windows cheap and marking them up heavily.
3. Hire young or inexperienced men and women who you train to use your standardized sales practices(long house visit, bash other companies, offer special discounts). They pay them very little salary and tell them how much money they can make on commissions if they sell....most never make the money and quit.
4. Sub-contract your installations to crews who are sometimes capable and sometimes not. How good can your crew be if they are willing to carry their own insurance, have their own truck and tools, provide a helper and drive sometimes 2 hours each way to a job for far less then they would get on their own? Answer: not very! Don't worry, they will send their best guy to fix whatever the first guy doesn't do right and that will not be a pleasant experience.

So what's happening here?

In essence, you are paying more and getting less! Paying for commissions, paying for massive advertising campaigns, paying for all the mistakes they make and have to pay someone to fix! And in the end you've got windows that are middle of the road at best, with an installation that's suspect, and an after the sale experience that will have your head spinning.

So what should you do if your in the market for new windows or other remodeling jobs?

Get quotes from a few local, trusted companies. Ask for a lot of references and check at least some of them. Check them out on the BBB and your state's department of consumer affairs. Look for online reviews. Research the windows they offer, ask who will be installing them and how? Is it the owner or his direct employees? Is it at least some solid subcontractors that are local and have done a lot of work for the company? What kind of warranty is there on labor? Who should you call if something goes wrong? Will they stand behind the product and the work? If you please, get some quotes from larger companies and compare the experience to see for yourself.

Contact Us

© 2012 Taylor Rae Construction, LLC All Rights Reserved
Taylor Rae Construction,llc
429 Rockaway Valley Road
Boonton Township, NJ 07005
(973)394-0949
jdowling@taylorraeconstruction.com
Contractor license # 13VH006222000

Services We Offer

Windows, vinyl replacement windows,new construction windows, bays, bows, garden windows, patio doors, entry doors,vinyl siding,roofing,decking,porches,gutter guards, exterior repairs.

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